MANAGED MEMBERSHIP SITE
VIP PROGRAM
We become your outsourced tech department
So you can focus on growing your business instead of messing
around with the tech.
Wouldn’t it be nice if you could just delegate out your tech and know that it was being handled?
If only, it were that easy…
Internal team members have a million and one things going on and don’t have the desire or time to figure out the best way to untangle your tech.
Contractors, Upworkers and well meaning friends seem to have great ideas, but don’t think through how their decisions are going to impact the business.
Like when they setup a new monthly membership, but forget about when happens when payments fail. This results in members having access without paying.
When it comes down to it, they don’t know what they don’t know.
All this results in a tangled tech mess of service providers and no one really knowing what is going on or how anything fits together. Does it even fit together?
Things often don’t work, no one wants to take ownership and you have unhappy customers on your hands.
You don’t need another task master to do exactly what you ask.
You just want to be able to focus on growing your business and be able to depend on a team to take care of your tech, like you take care of things for your clients.
You want an expert team that can advise you on the best way to to things. Tell YOU best practices rather than you having to educate them.
You need a Tech Strategist that can take the outcome you want and figure out the best way to do it. Taking into account your current tech and how much you want to scale the business, saving you countless headaches and wasted time.
A Tech Strategist will take the outcome you are looking for and understand the 5 ways it can be done and decide the best one for your business based on where it is headed.
Then, they actually follow through without you having to constantly follow up and babysit them.
As you probably know, even the best laid plans have hiccups. A Tech Strategist will execute the plan and also navigate any surprises that come up along the way.
If you can dream it, we can find the most efficient/effective way to do it.
After working with clients for years on this program and seeing them go from $500,000 to millions, we have noticed 3 major areas where we provide the greatest value:
These are those pesky things that pop up throughout the week. Clients email in saying they didn’t get the access they were supposed to. Infusionsoft doesn’t do what it is suppose to. You want to do this amazing new thing, but aren’t sure how to do it.
When we build tech systems, we create assets. Like any great asset, you want to increase it’s value over time. The development portion is about looking at what we can do to improve your current system to increase customer satisfaction and revenue.
We trust tech systems, but verify. Even the best systems have hiccups that are completely out of our control. When it comes down to providing a seamless customer experience, we check to make sure it’s working as expected. By doing this, we are able to catch any issues before they affect you or your customers.
THE VIP PROGRAM GIVES YOU AN EXPERINCED OUTSOURCED TECH TEAM YOU CAN RELY ON
How does it work?
Strategic Planning
It’s all too easy to be busy without making progress. In this first month we work with you to ensure
What is your investment?
You’ll notice below that the pricing is a set fee. We don’t charge based on hourly, we charge based on outcome. If our team spends 40 hours on your stuff, but fails to deliver on what we said we would in that time, then that is considered a failure. We are measured based on moving the needle for you, not on how many hours we spend on your business.
It comes down to strategy. We’re not going to blindly complete tasks without thinking through the best and most efficient way to do things. When you pay hourly, a company is rewarded for having a task take longer than expected if they find an extra thing they can do that doesn’t really help the end result, but creates a few extra billable hours…
We like to get shit done.
We are motivated by getting it done more effectively to hit your monthly, quarterly and yearly targets.
We look at tasks as level 1, 2 or 3.
A level 1 task is a simple task that doesn’t require much, if any, back and forth between us. A level 2 task requires a bit of back and forth and testing, but is not overly complicated. A level 3 task is an unknown. We don’t know how much time it will take or what roadblocks we may encounter on the way.
How do I get started?
In order to be eligible for the VIP program, you must have completed at least one project with Business Tech Ninjas. We typically have a waiting list for the VIP program. When a spot opens up, we look to companies on our waiting list that have submitted a deposit to hold their spots.
In order to get on the waiting list, you will need to apply here.
The difference between the silver and gold is that the silver is intended to tweak and improve what you already have. The gold is where we are building out new systems. It could be a new site, a new course or a new campaign. Some of the more basic new campaigns or courses will be included in silver. Your client liaison will work with you on what we can do within a month.
Unlike other retainers we are proactively looking for how we can help make your tech system better. You don’t need to worry about giving us ideas for how to make things smoother, we bring those to you.
That’s the BTN difference. We take the tech strain off of you so that you can focus on growing your business.
Which option is right for you?
If you are setup but want a team to escalate up support issues to. You have emails you want put into KEAP or courses that need to be added.
OPERATIONAL SUPPORT
Silver VIP
Best for companies that need some extra support and want to maintain what is already built.-
1 meeting a month
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Monthly reporting
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Support - Up to10hrs a month
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Build on existing - Up to 10hrs a month
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Google console fixes
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Tier 2 support
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WP site updates (up to 1 site)
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BTN Slack support
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Email support
If you are setup but want a team to escalate up support issues to. You have emails you want put into KEAP or courses that need to be added.
OPERATIONAL SUPPORT
Silver VIP
Best for companies that need some extra support and want to maintain what is already built.-
1 meeting a month
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Monthly reporting
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Support - Up to10hrs a month
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Build on existing - Up to 10hrs a month
-
Google console fixes
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Tier 2 support
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WP site updates (up to 1 site)
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Monday board
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Email support
If you need operational support but also need new items to be built on or worked a monthly basis.
OPERATIONAL & BUILD
Gold VIP
Best for companies that are suffering from tech chaos and need someone to own their system, build on it and keep it running.-
Bi-weekly meeting
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Monthly reporting
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Support - Up to 15hrs a month
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Build - Up to 25hrs a month
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Google console fixes
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Tier 3 support
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WP site updates (up to 2 sites)
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Customized Training Portal
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Google Webmaster Reporting & Tracking
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Escalated support through your ticketing system
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BTN Slack Support
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Monday Board
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Email Support