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THE TOP 10 THINGS MOST MEMBERSHIP SITE OWNERS DON’T KNOW

We are Tech Ninjas and we believe
that technology should uplift businesses not drag them down. 

It is our mission to tame tech for small businesses to allow them to do what they do best. We’ve seen the weight that a well thought out system takes off a team’s shoulders and how automation frees up space to allow for a business to uncover the opportunities in front of them.

Why Work With Business Tech Ninjas?

There are lots of taskmasters out there who will do what you tell them but nothing more. Business Tech Ninjas are different. Ninjas know to think about how one piece affects all the others. Ninjas will evaluate your long-term tech strategy to recommend a better, more efficient way of achieving your goals. Ninjas ensure that you are well informed about the impact today’s choices will have on the future.

That’s what we do.

You can go on Upwork and find dozens of membership site creators and Infusionsoft experts. If you are lucky, they will deliver something on time and mostly what you wanted. You’ll have to tell them exactly what you want and even then…

WOULDN’T IT BE NICE TO WORK WITH AN EXPERT WHO WILL LET YOU KNOW THE OPTIONS?

You might have an idea in your head like “I would really like to have gamification on my site”. No problem, we can help you with that. Some of the questions we will brainstorm with you are: What result you are looking for by adding that? Is there an easier way to implement it? How are we going to measure the success long term?

We sometimes disagree with clients. We are here to offer our expertise in technology and how it will work for your business. If you hear know the risks and still want to move forward, then no problem. It is on us to ensure you have the right information to make the best decision.

Partner Showcase Award Winner

Business Tech Ninjas Partner Showcase Award Winning Presentation at ICON with Wendy Powell from MUTU System.
(Icon was listed as one of the top entrepreneur conferences by Forbes)

We won the Partner Showcase award for our work with MUTU System. While working with us, MUTU System went from $500,000 to over 1 million dollars. The MUTU System is an online program for women after they have a baby. 

MUTU System is part of our Outsourced CTO program. We are a part of their planning to help understand how tech can help their overall business strategy. We manage their membership site, Infusionsoft, several websites and everything in between. We are partners in their success and feel blessed to have a hand in helping them uplift so many women. 

From the official Infusionsoft Press Release:

“Business Tech Ninjas helped their client, MuTu System, a wellness and fitness business double their revenue, grow their contact list by nearly 550%, and create a seamless process for the customer service team to deliver their offerings more efficiently.”

Read the press release here

We Are Proactive

Tech isn’t always a smooth ride. We put checks in place to ensure the technology is doing its job, preventing known issues from arising. 

Example: Members often mistype their email address when registering for a membership site. They would then email support and complain that they did not receive their login info. In order to be proactive about this, we put their email on the thank you page. We also put a check in place in the backend to look for hard bounce emails for a team member to reach out to them before they even notice something is off. 

This is just one of the ways we solve problems before our clients, or more importantly, their customers even notice.

WHAT WE DO

MEMBERSHIP SITEs

If you have a membership site, want to move to Memberium or would like to build one, we’re here to help. We use Memberium and your choice of Infusionsoft or Active Campaign to build high performing membership sites that keep members coming back again and again.

Outsourced CTO

We become your technology partner. We work with you to plan out your tech strategy to support your business growth. Something not working? Have a great idea but no idea on how to actually do it? We handle the day to day issues as well as the long-term planning. We take the stress out of tech.  

Melodie and her team at Business Tech Ninjas have handled ‘All-Things-Tech” for MUTU System for over 4 years and I cannot recommend them highly enough.

From complex programming projects like creating a bespoke checkout or building an entire membership site, to the daily troubleshooting, tweaking and ongoing maintenance of our entire e-commerce platform – BTN have got it covered.

Melodie’s technical skills and expertise are undisputed, but where she is truly exceptional is in her additional marketing insights, understanding of strategy, eye for design and prioritizing of customer UX – often lacking in the communication between Entrepreneur / Business Owner and Tech Contractor. Melodie adds value and collaborates easily with our marketing, graphic design or finance teams, just as productively as she can brief her team of programmers.

Melodie is a true Tech Ninja as well as an entrepreneur herself, who has built an incredible business based on integrity and exceptional service. She deserves every success and is an integral partner to our business.

Wendy Powell
Founder + CEO, MuTu System
improve_customer_experience

IMPROVE CUSTOMER
EXPERIENCE

icon_decrease_mobile

DECREASE CUSTOMER
SERVICE INQUIRIES

improve_member_retention

IMPROVE MEMBER
RETENTION

icon_reduce_stress_mobile

REDUCE STRESS
& CHAOS

increase_Referrals

INCREASE
REFERRALS

Improve Customer Experience

We go through your site as a customer would. What would they want and where does it make the most sense to give it to them. We follow the logic to anticipate the needs of your customers to give an outstanding customer experience.

Decrease Customer Service Inquiries

Customer service inquires are an area of opportunity. Your clients will tell you what they want, if you listen and have someone with the skills to solve those issues before they even become issues. We can’t anticipate every problem but we can do our darnedest. 

Improve Member Retention

You probably already know that it’s easier to keep a client then always be on the hunt for new ones. Member and client retention is the not so glamorous part of marketing. Glamorous or not, it drives business growth. We work with you to use any combination of retention strategies to move the needle for you. 

Reduce Chaos & Stress

Chaos and stress are often the products of businesses that lack systems and a “1 way of doing things”. One of the by-products of using tech well, is that we create a system and one way of doing things. This means that everyone in the business knows what is going on and when. This reduces stress and allows everyone to focus on growth, rather than putting out fires. 

Increase Referrals

You do great work. We know it, and your customers know it.  But are you asking them to talk about you? Often times asking for a referral falls to the bottom of the to-do list. Lucky for us, we have tech to automate that.

improve_customer_experience

Improve Customer Experience

We go through your site as a customer would. What would they want and where does it make the most sense to give it to them. We follow the logic to anticipate the needs of your customers to give an outstanding customer experience.
improve_member_retention

Improve Member Retention

You probably already know that it’s easier to keep a client then always be on the hunt for new ones. Member and client retention is the not so glamorous part of marketing. Glamorous or not, it drives business growth. We work with you to use any combination of retention strategies to move the needle for you. 

increase_Referrals

Increase Referrals

You do great work. We know it, and your customers know it.  But are you asking them to talk about you? Often times asking for a referral falls to the bottom of the to-do list. Lucky for us, we have tech to automate that.

icon_decrease_mobile

Decrease Customer Service Inquiries

Customer service inquires are an area of opportunity. Your clients will tell you what they want, if you listen and have someone with the skills to solve those issues before they even become issues. We can’t anticipate every problem but we can do our darnedest. 

icon_reduce_stress_mobile

Reduce Chaos & Stress

Chaos and stress are often the products of businesses that lack systems and a “1 way of doing things”. One of the by-products of using tech well, is that we create a system and one way of doing things. This means that everyone in the business knows what is going on and when. This reduces stress and allows everyone to focus on growth, rather than putting out fires. 

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